Business Analyst

Job descriptions:

  • Ability to effectively interact with associates and clients at all levels and also to manage multiple activities, simultaneously, and achieving excellent results.

  • Analytical and logical thinking to make decisions and solve problems in any situation.

  • Gathering requirements from clients, developing business requirements documents and creating use cases.

  • Developing the business process mapping, workflow, process flow and high-level diagrams.

  • Preparing the specification document to support team’s requirements.

  • Software Testing, developing test plans and test cases and for assisting with resolving important testing related issues.

  • Coordinating with key stakeholders on test script preparation, UAT, training and go live readiness checking.

  • Preparing and monitoring project plan, key deliverables.

  • Improving services, process and customer experience to meet customers’ needs and satisfaction.

  • Collaborate with the other teams, e.g. Development/Application Team during the project and after go-live support.

  • Performs other duties as assigned.



  • Bachelor or Master Degree in IT, Computer Science, Computer Engineer, MIS, Marketing or other related fields.

  • 2 to 6 years experiences in business analyst, program/project management, or other related fields in Telco or banking business. IT or product marketing background is preferable.

  • High level of creativity, strong communication skill, excellent prioritization.

  • Program/Project management skill - Good communication / negotiation / influencing skill

  • Performance tracking and monitoring skill

  • Problem solving and decision-making skill

  • Strong interpersonal skill and willing to work in team

  • Excellent verbal and written skills both in Thai and English - Self-motivated and positive